If you are unable to come into one of our offices, for whatever reason, telehealth is a great alternative to ensure you’re getting the healthcare you need. Call your Consolidated Medical Practices of Memphis (CMPM) provider to schedule your telehealth visit. All CMPM providers currently offer telehealth services.
What Is Telehealth?
Telehealth, also sometimes called telemedicine, is simply a “virtual” way of consulting with your healthcare provider. The word comes from a combination of telecommunications and health – basically, it’s about getting your medical advice delivered conveniently via any internet-connected device.
How does it work? You simply make your telehealth appointment by calling your CMPM provider, then follow their instructions to make sure you’re on the right app or website, or simply have your cellphone available and ready for your appointment.
Benefits of Telehealth
First and foremost, telehealth is convenient. It allows you to be comfortable – after all, your doctor is meeting you wherever you are. Among the additional benefits of telehealth visits include:
- Remain in the comfort, safety, and convenience of your own home
- Avoid the hassles of travel, parking, and other time constraints
- No need to take time off work or arrange child care
- Reduced potential exposure to others with communicable diseases
For your convenience, we have collected the most frequently asked questions about our telehealth services below. If you do not find your questions (and answer) below, please call us at (901) 261-0707, and we will be happy to help.
The good news is that most insurance companies cover telehealth visits. However, it will depend on the specifics of your insurance plan. Please contact your insurance provider – or your CMPM provider to find out if we take your plan.
There is a wide range of medical care that can be delivered in a telehealth visit. For example, your provider can assess your condition, prescribe medication, offer treatment recommendations or at-home self-care options, and more. The conditions that can be treated via telehealth include:
- Gastrointestinal issues
- Headache, migraines
- Pink eye (conjunctivitis)
- Sinus infections
- Skin disorders
- Sprains and strains
- Urinary tract infections (UTIs)
If you have a health issue requiring urgent or emergency care, do NOT schedule a telehealth visit. For urgent or emergency medical problems – such as chest pain, head injuries, and breathing problems – call 911 or visit the nearest ER.
No! All you need for a successful telehealth visit is any internet-connected device, such as a smartphone, laptop, iPad, or desktop computer.
Telehealth visits with your CMPM provider are HIPAA-compliant, private, and secure. Please make sure you are located in a quiet, private area during your telehealth visit. This will ensure the most comfortable and private setting for you.